Refund policy
Return and Refund Policy
All prints are specially produced on request for each individual customer, and I do not keep stock. Each piece is produced with the utmost care and undergoes quality checks before dispatch. If you need to request a change to or cancellation of your order, please contact me as soon as possible, as production and fulfilment may begin shortly after purchase.
I want all my customers to leave my shop happy, so please feel free to contact me if, despite my best efforts to prevent it, your artwork arrives damaged or there is a defect in printing. We will find a solution together.
Your statutory rights, including any applicable rights to cancel an online purchase, return goods or receive a refund, remain unaffected by this policy. Some genuinely personalised items may be exempt from the usual cancellation rights under UK law.